Frequently Asked Questions
Registered member questions
Trouble accessing my account, what’s to be done?
In case it’s an issue regarding forgetting your password, you should try and reset it. You can do that by going to the logging in form, then clicking on “Forgot Password” and you’ll be taken to a page where you must simply add the email address you’ve used upon registration and your username. Afterwards you will get an email with a link which you must follow and add the new desired password. You should also check your “spam” folder. In case the issue is regarding your username, please use the contact form and write us there, a member of our team will assist you.
No confirmation email after signing up. How to continue?
Please use our contact form and send us the username you’ve chosen upon registering, we’ll then approve your membership manually.
Both of the above apply, I don’t remember my username, nor my password.
By using the email you’ve filled in when signing up, please write us via the contact form and we’ll further assist you.
How can I receive rewards for my submissions? How can one win the weekly prizes?
Full information on the weekly prizes can be found here. For every promo/bonus you’ve added and was approved by our system, you will be credited with $0.5. Every day you can submit up to 30 new bonuses. When requesting a cash out, the minimum payment threshold you must reach is $8.You must choose a wallet where you want your funds to be processed, you’ll see the options in your account (Litecoin, Bitcoin etc). Top 4 members receive prizes, minimum prize for 4th prize is $10, for 3rd prize is $15, for 2nd ranked member is $25, while for the first one that is $50. Keep in mind some geo locations are restricted, such as the UK.
I’ve submitted bonuses which weren’t approved. Why and how can I improve this?
Check out our full terms and conditions, and see if you can find an explanation there. A bonus can be rejected for a various range of reasons, such as: expiry time, content quality and coherence, level of uniqueness and so on. If you have submitted a promo which is a duplicate, for instance, then it shall be automatically rejected.
How to cash out pending balance?
Just log into your account and make a withdrawal request (you can do this only if you reach the minimum payment threshold, which is $8).
Where can I check which of my bonuses are approved and which are not?
Go to “My account” tab after you’ve logged in and browse among the “Bonus submission history”, that’s the right section where you’ll be clarified regarding your bonuses’ status.
Affiliate managers or casino operator representatives section
- If you’re looking for a partnership with our site, please write us here, in order to promote a new casino/sports/bingo site we will be needing some information: a brand review, info on your affiliate program terms and commission, licenses, software providers, bonuses and so on. We will send you a file to fill in the requested information for our further review.
If you intend to post on our forum, keep in mind that, if that casino you wish to write about is not among our listings, you will need to write us first and provide all the above information on the casino. The post will not be automatically approved.
- If you’re looking for a different kind of collaboration, such as content writing or links exchange, please contact us using the form and we’ll discuss. We do not usually engage into links exchange, but we can keep in touch and see if there’s a custom way of collaborating.
I want to receive bonuses in my inbox, how do I do that?
In the right side of the homepage screen you will find the means to subscribe to our weekly newsletter, simply add your email address and we’ll be keeping you posted with weekly new offers and deals.
I’ve unsuccessfully tried to claim a bonus you’ve listed, what can I do?
In case you’ve tried claiming a promotion we’ve listed and it was not expired, please provide us with a full summary of your situation and we’ll try to reach out to the casino rep and clarify the issue. Please provide us with: the casino name, your username and the short issue. Write us using the contact form.
I wish to see only promos from a particular casino.
When you open our page, on the top right corner you will see the Login, the Join tab and a search tool, click on it and insert the name of the casino for which you wish to see the bonuses.
I need help with payment from a casino.
Please keep in mind we have no control over casino payments, but we can help you fasten communication and sort out the issue by writing the casino in question. In order to do so, we would need you username at the casino and potentially further information.
Can you help with casino complaints?
We will write the casino team and try our best to help you solve your situation in the best manner, please provide us with your user and short information (via the contact form).
I want to see only “free spins” promos, how can I accomplish that?
When opening the homepage, you will be able to see a section called “Select Bonus Type”, somewhere in the middle of the page. Click on it and a drop down menu will appear, select “Free Spins” from this menu.
Can I check if a casino accepts players from my location?
When you see the lists of casinos, our site will usually show only those accepting players from your location, but in there are some differences when it comes to particular bonus terms or games usability. Certain software providers have particular terms separated from those of a casino.
Can I cash out real money earnings from the bonuses?
It depends on the bonus, please check the terms we added, we usually specify the criteria needed to be met before one can request a withdrawal (if that applies). For further information, the casino support team will be offering extra clarifications.